BurgerFi

Google Reviewer

Google

Feb 25, 2026

2

We were hopeful after reading all of the positive reviews but are now wondering if these are bot reviews or if we just caught them on a bad night. Unfortunately Jay, the legend that so many rave about, was not working the night we went. First impressions were not good: There was a woman who worked there scrolling on her break while there were dirty tables around her. The floor was sticky as others have mentioned, the windows were dirty and the trash can in the bathroom was filthy. Small details, but like they say, how you do anything is how you do everything. The burgers were dry and generally mid, cold buns, not branded with the logo as all the pictures show, and there was a ludicrous amount of bacon and onions on my burger. Worst of all, the fries were soggy and oily as if the fry oil was not hot enough. The onion rings looked great and were crispy but somehow had no flavor. The chicken slider was surprisingly the star of the show, that was excellent. If Jay is not there - I would go elsewhere, and I recommend they get a professional cleaning crew to come in once a week at least and deep clean the dining room. We somehow spent $65 for 2 people and were bummed that we didn’t just go to McDonalds. Would love a refund if that could be possible.