Sainsbury's Local

Google Reviewer

Google

Dec 21, 2025

2

As I mentioned in my earlier review of the Broadway, I’ve been away from Bradford for nearly two years now. Sadly the same disappointment applies to this Sainsburys as well. I used to come in regularly and it was such a pleasant place to visit. You could hear laughter from the staff, see them chatting, and they genuinely seemed happy to be there and to help customers. I always smiled to myself watching the main manager and the young asian manager with the face mask bickering and flirting sometimes at the same time lol. This always brought a bit of life and warmth to the place because who doesn’t love a bit of young love. It felt human, friendly, and welcoming with a some personality. I popped in today and was honestly taken aback. The atmosphere is completely different. Everyone looked miserable as if they were just going through the motions. When I asked a couple of staff members for help I was made to feel like I was a nuisance rather than a valued customer. As for the situation at the tills well that’s a whole other story. It’s such a shame to see how far it’s fallen in such a short space of time. The store I remembered is clearly no longer there.