Swiss Chalet

Very friendly staff. Waiter brought halal certificate or show us upon request. He took time explaining what is halal and what to stay away from. Only chicken is halal. We got pasta and cheese pizza for kids. Ask for vegetable gravy to substitute as their known gravy that comes from the back office which contains chicken that is not halal. Will definitely visit again.

Be very careful regarding the "halal" claims of this restaurant. While the chicken supplier for this restaurant may be halal, the cooks in the kitchen and waiting staff do not understand what halal criteria are. We had bacon strips inside the chicken sandwich my wife ordered (Despite telling the waitress several times when ordering that we do not want any other meats other than Chicken in any of our food). Evidently, they are cooking bacon right around with the halal chicken (at the very least, around close proximity or with the same utensils) in the kitchen. Cross contamination at a place like this is pretty much guaranteed especially when the cooks and waiters are not Muslim and do not understand that halal food needs to be handled separately from the non-halal stuff. Clearly, they are handling the pork and bacon products alongside the halal chicken. Either that or it is just a matter of incompetence from the kitchen staff - which at the end of the day amounts to the same thing - not suitable for Muslim diets. I would advise anyone who is serious about eating zabihah halal food to avoid this restaurant in particular, and be cautious generally with any restaurant that doesn't have a 100% halal menu. We learned our lesson tonight and will be sure never to eat meat at any "partially halal" restaurant again.

The chicken is not hand slaughtered for those that are particular.

Anonymous

Google

Dec 4, 2024

4

Chicken leg really small portion, that is unfortunate. I would have ordered more often if the chicken portion could be a bit more generous. Anyway, Merry Christmas.

Anonymous

Google

Dec 3, 2024

5

This Swiss chalet was great. Super clean, quiet and the food was really good. Anna the server was present and very pleasant. Vivian the hostess was really great and friendly too!

Anonymous

Google

Dec 3, 2024

5

Anna gave me lovely service! She was attentive and enthusiastic about her profession. She demonstrated wonderful sales skills by offering me a selection of drinks. Sold me on the hot chocolate. Thanks Anna for her welcoming service, will come back!

Anonymous

Google

Nov 30, 2024

5

My little son and I normally go to this Swiss Chalet for Friday night dinner. Sian is fantastic. She makes my little son feel very special every time we go. The food is always wonderful as well.

Anonymous

Google

Nov 29, 2024

5

Anna at the Markham Road and 14th Swiss Chalet gave my son and I such excellent customer service. I would highly recommend!! 5 Stars !!! Please visit this location and ask for Anna