Walmart

Most of the time they are out of stock for meats .... And this Walmart does not carry many variety of desi grocery....better of to freshco or oakville Walmart .....

Fahad Saleem

Google

Apr 27, 2025

1

Absolutely Disgusted with Walmart – Worst Experience Ever Location: Appleby Line & Dundas, Burlington Manager: Bushra I am beyond disgusted with the way I was treated at this Walmart. I purchased a basinet through self-checkout — brand new, sealed, with a full receipt in hand. A few days later, when I tried to return it, the associates and the so-called “manager” Bushra refused to process my return, claiming the barcode on the receipt didn’t match the box or what was “in their system.” I explained everything in clear detail: • I self-checked out. • I have the original receipt. • The item is brand new, unopened, untouched. • I bought only one basinet. • I have the credit card transaction to prove the purchase. • It was a rollback item for $59.97, there were a couple of boxes on the shelf. Instead of listening or even trying to help, they kept repeating the same nonsense — that the item is “different” from the receipt, and that they “can’t take it back.” They even suggested that I somehow bought an already returned item — blaming me for their own inventory and system issues! How is that my fault? I grabbed a box from the aisle like any normal customer would. I don’t work at Walmart — why should I be investigating your stock problems? I told them very clearly: • Check your IT systems. • Check the database. • Match the receipt details, barcode, purchase date/time, and the credit card last 4 digits. I gave them everything they needed to verify the purchase. But they made zero effort. No escalation, no investigation, just laziness and disrespect towards a paying customer. Bushra, the manager, was extremely rude, dismissive, and completely unprofessional. She did not offer any real solution, showed no accountability, and clearly did not care one bit about customer service. It’s absolutely shameful. Walmart expects customers to trust them with their money, but when something goes wrong because of their own broken system, they throw the customer under the bus without even trying to fix it. This is theft. This is negligence. This is customer abuse. I will never shop at this Walmart again, and I will make sure everyone I know hears about how horribly I was treated. Walmart should be ashamed.